customer with email address jp.bricot@wanadoo.fr wants to change her email address to: clotildebricot@gmail.com
This can be done by the customer themselves or by us via Magento:
- Search for the customer and go into their profile:
- There might be a problem that you cannot change the email-address, Magento will say "An error occured while saving the customer"
- The problem is, that the new email-address was also registered for a newsletter.
- You can solve this, by removing the email-address from the Newsletter subscription list:
- Navigate to the Newsletter subscribers and search for the "new" email-address.
- Delete the entry as seen in the picture below:
- Now you should be able to save the new email address