1. Go to Beautytrends à Sales à Tracking Import. 

2. Click on the "Add New" button in the top-right corner. 

3. Choose a CSV File from your files.

 

Note: Ensure that there are three columns in the CSV File: OrderID, BoxID, TrackingID. 


Example:


 

It's not necessary to include the TrackingID column if there are no TrackingIDs available. 


4. Check the Send New Shipment Email to Customer box if you'd like to send the customers an e-mail notifying them that their order has been shipped. 

5. Check the Force Creation Of Shipment box to change the status of the orders to "complete" (for countries that do not have the TrackingID option). 

6. Click the "Save Job" button in the top-right corner. 


It's important to check if there were any errors with the Import. 


1. Go to Beautytrends à Sales à Tracking Import. 

2. Click on the Filename of your Import. 

3. Choose "Error" from the Status column to view the orders that have errors. View the Error Message and proceed accordingly. 



Using {clear} for deleting existing value


assuming tracking import with 103509907;VB01 was wrong =>
reimport with 103509907;VB02 to overwrite it


But when importing again 103509907;VB01 it will be counted as Failed.

To explicitely delete the BoxID, use
103509907;{clear}


see Freshdesk #474 and MAG-890 (Do not override BoxIDs)