1. Go to Customers à Manage Customers.
You will then be automatically re-directed to the customer's profile.
a. Add the number of GLOSSYDots to add.
Note: Use a negative amount to remove dots.
b. Choose a Reason from the drop-down menu.
Note: You can create a reason by following the instructions in the tutorial How to Add a New GLOSSYDots Reason Into Magento.
c. Choose "Activate" from the Active Status drop-down menu.
Helpful Tip:
You can find an overview of the customer's GLOSSYDots history by choosing Glossydots History in the Customer Information (Customers à Manage Customers).